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The food retail industry is facing 3 major challenges:

1. Achieving precise temperature control and reliable operation under different operating conditions to ensure food safety.

2. Increasing demand for energy saving and the introduction of Eco-friendly refrigerants. The European market is leading the way in adopting natual refrigerants such as R290 and CO2. Sanhua has also developed our own solutions.

3. Growing customer focus on operational costs. For example, in the past few years, many convenience stores have expanded rapidly without efficient management. However, the entire industry is now emphasizing digitization, which involves collecting and analyzing all data. It is crucial to analyze equipment power consumption and promptly address store malfunctions. The solution is a "central monitoring system." Sanhua has launched its own central monitoring system called WITNESS. WITNESS empowers various aspects of the cold chain industry, including supermarket chain headquarters operations and maintenance departments, on-site management of supermarket stores, installers, and refrigeration equipment manufacturers. They can manage their equipments on this platform, including timely handling of malfunctions and efficient energy management. WITNESS connects various types of equipments and uploads data to the cloud for processing and analysis.